![]() Please allow 3-5 business days after your return is received for a refund to appear. If your claim is approved, we will provide you with a return address.Ĭustomers are responsible for return and exchange shipping rates. Our customer service team will review your claim. If your claim is approved, we will provide you with a replacement free of charge.įor all other requests please email us at. We will use this information to look into a replacement and prevent future errors. ![]() Please email us at with a photo of the product you received along with detailed shots you wish to include. The product you received is different from the product originally represented on our site. We are committed to providing you with the absolute best products and are happy to replace your order for any of the following reasons: The product is flawed. Hence, please allow the 20% difference between the advertised images and the actual item you received. Also, advertised images may slightly different from actual items in terms of color due to the lighting during photo shooting or the monitor’s display. Please be informed that our products are customized and manufactured under market demand thus, they are not always available items. Any defects or errors on our part will result in a replacement at no charge. We stand behind the quality of our products and guarantee our workmanship. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a replacement or refund. Please be reminded that our policy lasts 30 days for replacement/refund request only.
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